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2.6 Based on 61 reviews
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  • Customers like
    • Product 3
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    • Products 2
  • Customers don't like
    • Customer service 5
    • Bad representatives 4
    • Lack of follow up 4
  • From mobile
  • Jul 25
  • #888046

The scents dont last anymore. Every year as they expand their line with products , the quality goes down. So sad because I love the variety in scents along with the longevity, but have not experienced this with Scentsy since 2010. Going back to candles.

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  • From mobile
  • Jul 24
  • #887670

Justgota Travertine core warmer from america and turned on it melts wax in seconds Then it Burns it out The warmer is scalding hot and not safe at that scalding feel I dont no what to do,Got in touch with seller calamity Jane and she says warmer gets that so hot,Ive wasted money buying this and postage money as well SO ANGRY,

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  • From mobile
  • Jul 09
  • #879425

Certified Scentsy consultants will not be able to be located in their address finder starting next month. Very discriminatory practice! All consultants should let corporate know they are upset about this change. https://www.change.org/p/scentsy-include-all-scentsy-consultants-in-your-locator

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I have just lost my best friend ,because of your product. The permutation of your product hampers breathing to the point where I am filling the sink with chunks coming from my lungs and the cause is your product. I am a shy person, and easily taken advantage of, as I will turn the other cheek, when the stink starts I dread life. It's that bad!!!!!!!!! The friend I have lost is also my soul mate of 16 years, for some reason, almost 2 months since... Read more

Was this review helpful? 1 8

My last two orders of scentsy melts don't even smell...done paying that much money for something that no longer works..my rep has given me extra bars but to no avail...they use to smell wonderful..now I'm lucky if I even get the scent in one room let alone the whole house like they were before...It's very disappointing as I really enjoyed them and didn't mind paying the money for them..my burners still work fine,I have no complaints there...so... Read more

Was this review helpful? 1 2

What has happened to scentsy ? They r not the strong scents i used to love? Aftet 8 years i am done buying a product thats not the same!! Read more

Was this review helpful? 0 0

I buy lots of weathered leather room spray. Has a star on the can. My last 6 bit thes came and it smells sweet/feminine. My friends and family agree its not the same when I spray a tad of my last can in the air. It's vanilla type sweet. Now I see the new cans have a yellow butterfly in place of the star. What's the info? I and my visitors agree its not nearly the smell of my last few orders. Thanks for any advice. Read more

Was this review helpful? 0 0

Horrible customer service. Reps are crooked liars. I had bought a replacement plate for one of my warmers. The consultant has been saying for 2 weeks that shes coming that day to bring me my product that i paid for. Shes had it in her possession for that long. This consultant couldn't even pick up the phone to tell me she wasnt coming, so i have stayed in my house waiting for this person to show up. I finally ask for a refund. She gets an... Read more

Was this review helpful? 0 5

Scentsy allows directors to do what they want...example Scentbars.com Osburns is allowed to create advertising on Google against policy to advertise licensed goods with license wording that are regularly restricted by every other single consultant. They do not have to use th consultant logo as everyone else. Jennifer Burton aka the scent girl is also allowed to do this and many other directors. Look on Google shopping and see how they break the... Read more

Was this review helpful? 15 1

IF your Director did in fact "Cancel your Account" are you claiming without knowledge ? Maybe you should seek legal representation, that isn't allowed at any level of sales or working in general to withhold your last check. I know Orville and Heidi personally (to those that don't know, they are the married couple that started this Multi Billion dollar sales company per year) & they started it on a tight shoestring after Orville had lost his... Read more

Was this review helpful? 0 1
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