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  • Customers like
    • Product3
  • Customers don't like
    • Bad representatives4
    • Consultant3
    • Lack of follow up3

  • 21 hours ago
  • Products
  • Scentsy
  • 30
  • REVIEW RATING 4/5

if you have a special recipe that your grandma had in the family for years and years with a secret ingredient...would you give it out to every person that asked.....l know we have special knitting patterns and cooking specialities we only give to special people in our lives...so why do you think a business has to give their special ingredients out for every other company to use......if you are... Read more

Was this review helpful? 0 0

  • Aug 26
  • Products
  • Iowa City, Iowa
  • Home Wall Outlet Scentsy Burner
  • 106
  • REVIEW RATING 4/5

Several years ago I bought 4 different plug-in models. Over time I am down to only one base, as they blow the bulb. One I tried plugging it to a different outlet after I changed the bulb and the bulb literally exploded. Now the last one I have had to replace the bulbs in it twice in two months. I am thinking I am not going to get any more bulbs, not worth it. So I have 3 other pottery tops and no... Read more

Was this review helpful? 0 0

  • Aug 26
  • Products
  • Colorado Springs, Colorado
  • 1
  • 1
  • 99
  • REVIEW RATING 4/5

My husband and I attended the Pueblo, Co gun show April 2015. We entered the drawing for a free Scentsy product. Notified by email by consultant that we won the drawing. She needed our address to send in which we also asked her for catalog. Was told it would be sent right out. After trying to e-mail her 2-3 times, with no responses, we gave up. Disappointed with consultant for not fullfilling her... Read more

Was this review helpful? 0 0

  • Aug 16
  • Other
  • El Dorado, Arkansas
  • 5
  • 5
  • 542
  • REVIEW RATING 5/5

My co worker has a Scentsy warmer and she keeps it going all day....my office is in the room beside hers with no door closed between us...I smell the warmer. I cough sometimes throughout the day and my nose is all stuffy, but if I walk in her office nearer the Scentsy burner...I start coughing like crazy. She has observed this...but still uses the warmer every day all day long. It sends me... Read more

Was this review helpful? 1 4

  • Aug 14
  • Cosmetics and Toiletries
  • Edmonton, Alberta
  • Scentsy Loyaly Program
  • 199
  • REVIEW RATING 4/5

Watch out and do not sign up for the Loyalty Program unless you want your credit card charged for repeated order every few months without your consent. You are also not given a refund on items that you do not want in the first place. Poor customer service once they have your credit card number and money!!! I called to cancel the loyalty order and was reassured I could return it once it arrived... Read more

Was this review helpful? 0 1

  • Aug 13
  • Products
  • Worthington, Minnesota
  • Scentsy Staff
  • 352
  • REVIEW RATING 5/5

I have been a customer for a few years now and at first I was only purchasing from a niece who was having parties. One particular order I placed ended up being a seasonal warmer that was backordered and took forever to receive (months after the season had ended). When it finally did arrive I received nothing in the way of apology from the consultant or the company. After that experience I shied... Read more

Was this review helpful? 3 0

  • Jul 13
  • Cosmetics and Toiletries
  • Grand Prairie, Texas
  • 8
  • 8
  • 1317
  • REVIEW RATING 5/5

It would appear that Scentsy is no more than a pyramid scheme. My daughters softball team (NTX Reign) had a fundraiser because someone's neighbor was a Scentsy representative. We sold over $100 worth of product and have not received any product to date. There were 3 orders in total; one was actual cash; one was a check; and the 3rd was a credit charge. I phoned the number which appeared on my... Read more

Was this review helpful? 9 10

  • Jul 04
  • Products
  • Windsor, Ontario
  • Scentsy Car Air Freshener
  • 5
  • 5
  • 537
  • REVIEW RATING 5/5

The Scentsy air freshener in the cloth bag actually melted my dashboard. Let me be clear, the air freshener did not melt, the plastic on my dashboard which was in contact with the sashet did! How safe is this product of it can melt a dashboard? Read more

Was this review helpful? 0 1
  • From mobile
  • Scentsy
  • Jul 03
  • by anonymous
  • #660523

I have had continual great service from consultant Marlene Herbranson. I enjoy the product as well. Add comment

  • Jun 04
  • Cosmetics and Toiletries
  • Augusta, Maine
  • Waxes
  • 3
  • 3
  • 1099
  • REVIEW RATING 5/5

I place my order October 6, 2014 and did not get them until June 3, 2015. I called the rep (Jonathan Bettis) many times leaving messages and he never called back. I found out where he worked and went to see him there. First he tells me he has the products at home and will deliver them in a week. After waiting another 3 weeks, I went to his work place again. This time he says the company shipped... Read more

Was this review helpful? 11 1
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