2.9
  • product2 votes
  • customer service1 votes
  • delivery costs1 votes
  • Lack of follow up1 votes
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  • 1 day ago
  • Products
  • Wilmington, North Carolina
  • Fireflies Warmer
  • 2
  • 2
  • 38
  • REVIEW RATING 4/5

Ordered and paid for 2 fireflies warmers beginning of September. 1 was for a Birthday gift November and the other for a Christmas gift. It is now December 18th and still no Chasing Fireflies Warmers. I am not new to Scentsy, I have been a customer for years...but I have NEVER had to wait this long :( Very disappointed. I understand about back orders, but 90 days is a bit much. Could someone... Read more

Was this review helpful? 0 0

  • Dec 10
  • Products
  • Ashburn, Virginia
  • 123
  • REVIEW RATING 3/5

why must ever person for customers - distributors, ex consultants, critics etc always be so judgemental and have such hatred in their inner selves..maybe less negativity this world would be a better place to live..what's the point of complaining..does it truly make you feel any better at the end of the day..life is to short and to precious for sh*t that doesn't matter..live life fully and be... Read more

Was this review helpful? 0 1

  • Dec 06
  • Products
  • Greenville, Pennsylvania
  • Working Experience
  • 466
  • REVIEW RATING 5/5

Im currently a Scentsy consultant and Ive read all these posts. Scensty is a Direct Marketing company. Direct marketing companies are designed to make them the most money only 5% succeed at them. Because its designed that way. I think as a consultant-, you do your best to introduce Scentsy. the product itself is easy to sell especially if you have samples and testers available to show customers.... Read more

Was this review helpful? 5 0

  • Dec 04
  • Products
  • Wildwood, Florida
  • Waxes
  • 5
  • 5
  • 355
  • REVIEW RATING 5/5

I've been a customer for a couple of years and lately the waxes I'm receiving do not smell no longer then maybe a hour. What is different about them now, not the same at all! I have 5 burners in my home and can honestly say I'm so disappointed lately with your product. They don't even break like they use to, they kind of bend out of the plastic where they use to cut even! Are you changing... Read more

Was this review helpful? 5 4

  • Dec 04
  • Ex Employees
  • 1
  • 1
  • 241
  • REVIEW RATING 5/5

As I understand everyone is entitled to their own opinion, I read your complaint with a smile on my face. Not because I can support your claim, but because it amazes me how so many people expect a Direct Sales company to "do" and run their business for them?! Seriously?~ If you were so dissatisfied with your previous experience with the consultant that supposedly ran off with your money, why did... Read more

Was this review helpful? 3 5

  • Dec 03
  • Products
  • Vancouver, British Columbia
  • Employee
  • 2
  • 2
  • 238
  • REVIEW RATING 5/5

Scentsy has a great product, but they operate as a barely-legal pyramid scheme and just get their customers to sell their product. Unfortunately this also means they have very little control over their employee training. My consultant was lazy, didn't not confirm orders with me, did not give me subtotals, did not give me ETAs, did not check her workstation news and tell me about any upcoming... Read more

Was this review helpful? 3 4

  • Dec 03
  • Products
  • Beiseker, Alberta
  • Firefly Warmer
  • 5
  • 5
  • 203
  • REVIEW RATING 5/5

I orderd a firefly warmer in augest, that ive still yet to recive...in September i orderd 1 whoot warmer+12 bars 2 zebra elemental warmers and a finch warmer+12 bars money was given to the rep on sept 14 ( just received the zebra and finch warmers yesterday) after waiting for over 2 months! And was short 3 of the bars i orderd.My whoot warmer and firefly warmer still havent come and i did not get... Read more

Was this review helpful? 2 1

  • Dec 02
  • Online Shopping
  • Sioux City, Iowa
  • Online Order
  • 1
  • 1
  • 243
  • REVIEW RATING 4/5

I have ordered from Scentsy through a friend for years. And I ordered last night and due to my husband having a travel job. We got told this morning that we will be leaving and I wont be here to pick up our package. Which means whoever gets it at the office here can just keep it and i am out of money. Cause they do not require a signature. I called customer service to get the address changed due... Read more

Was this review helpful? 0 2

  • Dec 02
  • Ex Employees
  • Working Experience
  • 5
  • 5
  • 292
  • REVIEW RATING 5/5

Im currently a Scentsy Consultant.. on my way out.. Scentsy is the one making ALL the money.. Its mainly not from customers but from Consultants. Consultants pay for everything theres no breaks from Scentsy on that. We consultants pay for all our supplies to show Customers. catalogs, brochures, fliers, party testers, order forms, we even pay to attend scentsy seminars and scentsy reunions. ( them... Read more

Was this review helpful? 5 1

  • Nov 24
  • Products
  • Scentsy
  • 3
  • 3
  • 722
  • REVIEW RATING 5/5

I was just doing some research because I kept having an issue with a Scentsy warmer similar to this one that was gifted to us. Every time I plugged it in and then turn it on, the bulb would come on for a few seconds and then shut off. I checked to make sure I had put it together correctly, I had, so tried again and same thing. I heard a click sound and lo and behold, the reset button on the... Read more

Was this review helpful? 0 3

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