Scentsy Complaints and Reviews

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Scentsy
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  • 101+2 mobile complaints
  • $26.4K claimed losses
  • $257 average
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  • 2 days ago
  • Products
  • Scentsy
  • 146

I was just doing some research because I kept having an issue with a Scentsy warmer similar to this one that was gifted to us. Every time I plugged it in and then turn it on, the bulb would come on for a few seconds and then shut off. I checked to make sure I had put it together correctly, I had, so tried again and same thing. I heard a click sound and lo and behold, the reset button on the... Read more

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  • 2 days ago
  • Products
  • Longview, Texas
  • Scentsy
  • 2
  • 2
  • 34

I ordered scentsy 3 weeks ago and never got it . Read more

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  • Nov 15
  • Appliances and Electronics
  • Ocala, Florida
  • Warmer
  • 2
  • 2
  • 181

My daughter got me a scentsy warmer for Christmas. I used it one time for maybe an hour and the bulb burned out! Read more

Was this review helpful? 0 2

     

  • Nov 14
  • Products
  • Ashburn, Virginia
  • Burner
  • 2
  • 2
  • 108

My scenery burner actually got so hit it burnt my counter top. I now have to put it on a tribute though zzz I doubt that I will use it because they have been in known to blow up. BUYER BEWARE!! Danger, Danger!! Read more

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  • Nov 03
  • Online Shopping
  • Online Order
  • 3
  • 3
  • 713

I believe Scentsy has the WORST customer service I have ever experienced. As a Direct Sales Rep for two companies myself I placed an order and there were issues. I am being told that it is tough luck that I can not reach the consultant and they do not get involved in things as only a consultant can process a return! NEVER AGAIN WILL I USE OR ORDER from Scentsy! TERRIBLE Customer Service! What... Read more

Was this review helpful? 3 6

     

  • Nov 01
  • Cosmetics and Toiletries
  • Scentsy Waxes
  • 9
  • 9
  • 624

Hey everyone! I ordered the scentsy berry blast warmer this past summer, and I loved it because it's blue and it was on sale. I don't know if it's Scentsy warmers or what, but this warmer gets REALLY hot to the touch, like ouch hot! And it takes for-ev-er for the wax cubes to completely melt. Is this the way it's supposed to be? Does anyone know how long it should take for the wax to completely... Read more

Was this review helpful? 0 5

     

  • Oct 30
  • Advertisements and Cons
  • Consultant
  • 10
  • 10
  • 969

Went to an event last month where i met a scentsy consultant and i was in the market for a new one since i just moved across town. Well got her business card and messaged her the next day to place an order for 6 scentsy bars and the shower saver combine and saves. Met her down the street from my house to give her the cash she said she only had 1 of the bars in stock and had to order the others.... Read more

Was this review helpful? 0 1

     

  • Oct 28
  • Products
  • Company Policy
  • 439

I would have to disagree. I have been with Scentsy for a year now. im frm a small little town and almost no one had heard of Scentsy when I started. customer Support is open from 6am to 10pm my time. thats quite a late night. you have to sell 150$ worth of product ever 3 months which is less than any other company. I myself habe not yet earned a FREE trip but my sponsor and director have &... Read more

Was this review helpful? 0 2

     

  • Oct 28
  • Products
  • Air Freshener
  • 2
  • 2
  • 301

I hate having things hang from my mirror in the car so I often put the cardboard air freshener around the shift knob. I have done this with other brands in my last car for years without an issue. I recently tried Scentsy and did the same thing in my NEW vehicle and it ate a large section of paint off! The car is 6+ months old and now looks worse than my previous car ever did in 7 years and I... Read more

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  • Oct 22
  • Products
  • Colorado Springs, Colorado
  • Fireflies Warmer
  • 4
  • 4
  • 617

I finally received my chasing fireflies warmer tonight and I plugged it in and it definitely isn't the color they claimed it would be once it was lit up. It's supposed to be a coral color but it's a white color instead. This is my 1st time ordering a warmer from Scentsy and will be my last as I've heard of the same thing happening with other people's orders. I love the bars but the chasing... Read more

Was this review helpful? 0 10
 
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