Scentsy Complaints and Reviews

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  • 92+2 mobile complaints
  • $26.4K claimed losses
  • $281 average
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  • 4 hours ago
  • Products
  • Colorado Springs, Colorado
  • 11

I finally received my chasing fireflies warmer tonight and I plugged it in and it definitely isn't the color they claimed it would be once it was lit up. It's supposed to be a coral color but it's a white color instead. This is my 1st time ordering a warmer from Scentsy and will be my last as I've heard of the same thing happening with other people's orders. I love the bars but the chasing... Read more

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  • Oct 09
  • Ex Employees
  • Saint Peters, Missouri
  • Sales Consultant
  • 6
  • 6
  • 1057

So i started scentsy March of this year. I followed all the rules and submitted the minimum orders needed to stay an active consultant. I ordered many of the business supplies and other products they offered. This helped me with my business greatly. Things were going great! I was having fun and making good money doing it. I had many customers that would place orders regularly. I read the contract... Read more

Was this review helpful? 6 14


  • Oct 03
  • Products
  • Lincoln, Nebraska
  • Company Consultant
  • 3
  • 3
  • 702

My name is Mandy Kohmetscher. I am a hostess for Yolanda Ramirez of Lincoln Nebraska. I held a party for her on September 17th, 2014, at 7:00 pm. I had several ladies come and order and I also had outside orders from ladies who could not make it to the party. At the end of my party Yolanda took my order for 1 half priced item and $15.00 credit. I ordered the Scents System to combine and save. I... Read more

Was this review helpful? 2 2


  • Oct 02
  • Ex Employees
  • Glasgow, Kentucky
  • Positive Experience
  • 1
  • 1
  • 347

I see why consultants are upset with the new Scentsy reinstatement policy and yes it doesn't cost the company much to keep you active as a consultant, but do you really want people representing your business that are too lazy to get out there and push it. 150 a month in a 3 month period isn't much, you should be able to sell that at home using social media alone. I don't sympathize with someone... Read more

Was this review helpful? 3 2


  • Oct 01
  • Products
  • Leawood, Kansas
  • Free Stuff
  • 1
  • 1
  • 196

My consultant never ordered my free stuff and claimed didn't sell enough at my party to get any credit at all. I took the time to have a party for nothing. This is wrong! Read more

Was this review helpful? 0 2


  • Sep 27
  • Products
  • Undelivered Items
  • 13
  • 13
  • 317

I odered a item the begining of September and still havn't recieved it. The rep claims it is the companys fault . Saying the item was back ordered . If a item is not able to be ordered they will not take your money . Which my bank card was used and the purchase went through and funds deducted. So to this day i still dont have the item I puchased and I'm out $$$$. I'm pretty disappointed. It was... Read more

Was this review helpful? 2 7


  • Sep 20
  • Products
  • Saukville, Wisconsin
  • Undelivered Product
  • 5
  • 5
  • 339

I ordered the new breast cancer warmer and some bulbs the 25 watts I got 3of them and I was charged the canda price and I have not got my stuff and the lady I ordered it from was very mean when I asked about when my stuff was in and she owes me some change for charging me wrong she told me that my stuff is in but I haven't gotten it my total came up to $52 something I paid her with cash I gave... Read more

Was this review helpful? 2 1


  • Sep 19
  • Products
  • Product Side Effects
  • 1
  • 1
  • 410

I got a scentsy plug in from a friend a few years ago. I plugged it in and started having breathing issues and breaking out in hives. It took a few days to figure out what the problem was, but as soon as I turned off the scentsy and opened all the windows in my house, the issue went away. I don't know what they use in Scentsy wax products, but whatever it was made me rather ill. I'm posting this... Read more

Was this review helpful? 4 2


  • Sep 01
  • Products
  • Security-Widefield, Colorado
  • Multi-Level Marketing Business
  • 1
  • 1
  • 1363

I have to agree. Scentsy is a great product, but like all multi-level marketing businesses, it is ALL about their bottom line. Of course Heidi and Orville want all of us consultants to "feel like family". Smoke and mirrors people, HELLO! They are going to do as little as possible to make themselves the most money. I hate to say it, but because of the sell $150 in one month during a 12 month... Read more

Was this review helpful? 12 6


  • Aug 27
  • Appliances and Electronics
  • 5
  • 5
  • 999

Good day. I am writing to bring to your attention a fire hazard your product clearly posses. I had purchased a warmer some time ago and have used sparingly over the past year.. I plugged it in yesterday and the unit catch fire before my eyes. Thankfully only my counter top was ruined along with the unit itself. Had I walked away from the unit and it happened I would have likely have suffered... Read more

Was this review helpful? 12 1
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