Scentsy Complaints and Reviews

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Scentsy
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  • 95+2 mobile complaints
  • $26.4K claimed losses
  • $273 average
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  • 14 hours ago
  • Advertisements and Cons
  • Bad Rep
  • 59

Went to an event last month where i met a scentsy consultant and i was in the market for a new one since i just moved across town. Well got her business card and messaged her the next day to place an order for 6 scentsy bars and the shower saver combine and saves. Met her down the street from my house to give her the cash she said she only had 1 of the bars in stock and had to order the others.... Read more

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  • 2 days ago
  • Products
  • Company Policy
  • 98

I would have to disagree. I have been with Scentsy for a year now. im frm a small little town and almost no one had heard of Scentsy when I started. customer Support is open from 6am to 10pm my time. thats quite a late night. you have to sell 150$ worth of product ever 3 months which is less than any other company. I myself habe not yet earned a FREE trip but my sponsor and director have &... Read more

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  • 2 days ago
  • Products
  • Air Freshener
  • 56

I hate having things hang from my mirror in the car so I often put the cardboard air freshener around the shift knob. I have done this with other brands in my last car for years without an issue. I recently tried Scentsy and did the same thing in my NEW vehicle and it ate a large section of paint off! The car is 6+ months old and now looks worse than my previous car ever did in 7 years and I... Read more

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  • Oct 22
  • Products
  • Colorado Springs, Colorado
  • Fireflies Warmer
  • 315

I finally received my chasing fireflies warmer tonight and I plugged it in and it definitely isn't the color they claimed it would be once it was lit up. It's supposed to be a coral color but it's a white color instead. This is my 1st time ordering a warmer from Scentsy and will be my last as I've heard of the same thing happening with other people's orders. I love the bars but the chasing... Read more

Was this review helpful? 0 6

     

  • Oct 09
  • Ex Employees
  • Saint Peters, Missouri
  • Sales Consultant
  • 6
  • 6
  • 1485

So i started scentsy March of this year. I followed all the rules and submitted the minimum orders needed to stay an active consultant. I ordered many of the business supplies and other products they offered. This helped me with my business greatly. Things were going great! I was having fun and making good money doing it. I had many customers that would place orders regularly. I read the contract... Read more

Was this review helpful? 8 19

     

  • Oct 03
  • Products
  • Lincoln, Nebraska
  • Company Consultant
  • 4
  • 4
  • 867

My name is Mandy Kohmetscher. I am a hostess for Yolanda Ramirez of Lincoln Nebraska. I held a party for her on September 17th, 2014, at 7:00 pm. I had several ladies come and order and I also had outside orders from ladies who could not make it to the party. At the end of my party Yolanda took my order for 1 half priced item and $15.00 credit. I ordered the Scents System to combine and save. I... Read more

Was this review helpful? 2 3

     

  • Oct 02
  • Ex Employees
  • Glasgow, Kentucky
  • Positive Experience
  • 2
  • 2
  • 479

I see why consultants are upset with the new Scentsy reinstatement policy and yes it doesn't cost the company much to keep you active as a consultant, but do you really want people representing your business that are too lazy to get out there and push it. 150 a month in a 3 month period isn't much, you should be able to sell that at home using social media alone. I don't sympathize with someone... Read more

Was this review helpful? 6 4

     

  • Oct 01
  • Products
  • Leawood, Kansas
  • Free Stuff
  • 1
  • 1
  • 269

My consultant never ordered my free stuff and claimed didn't sell enough at my party to get any credit at all. I took the time to have a party for nothing. This is wrong! Read more

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  • Sep 27
  • Products
  • Undelivered Items
  • 14
  • 14
  • 388

I odered a item the begining of September and still havn't recieved it. The rep claims it is the companys fault . Saying the item was back ordered . If a item is not able to be ordered they will not take your money . Which my bank card was used and the purchase went through and funds deducted. So to this day i still dont have the item I puchased and I'm out $$$$. I'm pretty disappointed. It was... Read more

Was this review helpful? 2 8

     

  • Sep 20
  • Products
  • Saukville, Wisconsin
  • Undelivered Product
  • 5
  • 5
  • 394

I ordered the new breast cancer warmer and some bulbs the 25 watts I got 3of them and I was charged the canda price and I have not got my stuff and the lady I ordered it from was very mean when I asked about when my stuff was in and she owes me some change for charging me wrong she told me that my stuff is in but I haven't gotten it my total came up to $52 something I paid her with cash I gave... Read more

Was this review helpful? 2 2
 
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