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  • Customers like
    • Product2
  • Customers don't like
    • Bad representatives3
    • Consultant3
    • Lack of follow up2

  • May 07
  • Products
  • Lake Saint Louis, Missouri
  • Car Freshener
  • 1
  • 1
  • 356
  • REVIEW RATING 5/5

Had my car freshner in my car on the middle console bc I didn't want it hanging from my rear view mirror. 3 days later i went to move it and it melted the black interior of my car. I have inquired to corporate a contact number for complaints. Read more

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  • May 06
  • Products
  • Stillwater, Minnesota
  • Spray Cleaner
  • 1
  • 1
  • 142
  • REVIEW RATING 5/5
Scentsy - Review about Spray Cleaner from Stillwater, Minnesota
1 of 3

The scentsy clean breeze room spray ate through the sealer on our custom concrete countertops.....over $1000 to re surface.... Read more

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  • Apr 24
  • Products
  • Positive Experience
  • 1
  • 1
  • 281
  • REVIEW RATING 4/5

My experience hss been wonderful! I wanted to sample the scents but there were no upcoming parties in my area (Auckland, NZ) at the time. However, the wonderful local consultant Leondra brought the samples around anyway which I thought was amazing :-D I ordered two warmers and my six favourite smells and they arrived three days later. She even threw in a free Scent Circle! So happy with my... Read more

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  • From mobile
  • Scentsy
  • Apr 21
  • by anonymous
  • #625282

Consultant was wonderful, but their customer service department is horrible. Love the products but will NEVER purchase from again. Add comment

  • Apr 04
  • Products
  • Positive Experience
  • 483
  • REVIEW RATING 5/5

I have been a customer for over 3 years now and love the products! A lot of people seem to have problems with certain consultants and other complaints but my consultant has never done me wrong. Just like any business there can be dishonest people. Order from a consultants website to avoid any problems or keep a record of payment. I've had the same warmer that I started with 3 years ago and never... Read more

Was this review helpful? 5 0

  • Mar 26
  • Products
  • Downey, California
  • Wax Melt
  • 6
  • 6
  • 1632
  • REVIEW RATING 5/5

I will start off by saying that my experience with Scentsy was horrible, agitating and a DISAPPOINTMENT. First on 03/07/2015 I was invited by a friend to attend a festival at Calvary Chapel Downey, the place where I found your consultant LISA (no last name yet). I LOVED the heart warmer which I paid for on that day along with a scent melt. I was specifically told by Lisa that she would have her... Read more

Was this review helpful? 7 4

  • Mar 01
  • Pet Accessories
  • Phoenix, Arizona
  • Birdcage Scentsy
  • 3
  • 3
  • 311
  • REVIEW RATING 4/5

My bird cage scentsy has a short in the wiring after just over 1 year of purchase. It's this common? Read more

Was this review helpful? 0 0

  • Mar 01
  • Online Shopping
  • Scentsy Bars
  • 2
  • 2
  • 849
  • REVIEW RATING 5/5

I purchased 20 ea scentsy bars that were on sale for $4.50 only to receive an email stating they were on sale during the month of February for $3.75 each. When I contacted my sales consultant I was advised that the $3.75 price was only if I purchased in lots of 6 (6 for $25.00) The lots of 6 could be mixed, however no one @ Scentsy offered me this. I requested a refund for the difference (I... Read more

Was this review helpful? 0 0

  • Feb 25
  • Cosmetics and Toiletries
  • Sydney, Nova Scotia
  • Cream Warmer
  • 2
  • 2
  • 635
  • REVIEW RATING 5/5

I had a warmer crack on me at the top by where the dish is. It is called classic cream. For one I was told it was a $30 warmer, yeah maybe on sale but I paid $48 because I remember giving the rep a $50 bill! I messaged customer service through email, including what happened, including a picture! They proceeding to more or less call me a liar by saying it didn't overheat or crack and it appears to... Read more

Was this review helpful? 0 2

  • Feb 25
  • Cosmetics and Toiletries
  • New Waterford, Nova Scotia
  • Warmer
  • 1
  • 1
  • 401
  • REVIEW RATING 4/5

There was a random picked promotion or something one of the reps was holding and I won it and after reminding her three times I gave up, that was back in October and it is now February. Shouldn't be aloud to do things like that, also one of my warmers cracked I guess it overheated and I told by customer service through email that it doesn't appear like it was an error on their part, in other... Read more

Was this review helpful? 1 4

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