2.5
  • Product2 votes
  • Bad representatives3 votes
  • Consultant3 votes
  • Lack of follow up2 votes
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  • Apr 04
  • Products
  • Positive Experience
  • 255
  • REVIEW RATING 4/5

I have been a customer for over 3 years now and love the products! A lot of people seem to have problems with certain consultants and other complaints but my consultant has never done me wrong. Just like any business there can be dishonest people. Order from a consultants website to avoid any problems or keep a record of payment. I've had the same warmer that I started with 3 years ago and never... Read more

Was this review helpful? 3 0

  • Mar 26
  • Products
  • Downey, California
  • Wax Melt
  • 5
  • 5
  • 867
  • REVIEW RATING 5/5

I will start off by saying that my experience with Scentsy was horrible, agitating and a DISAPPOINTMENT. First on 03/07/2015 I was invited by a friend to attend a festival at Calvary Chapel Downey, the place where I found your consultant LISA (no last name yet). I LOVED the heart warmer which I paid for on that day along with a scent melt. I was specifically told by Lisa that she would have her... Read more

Was this review helpful? 3 3

  • Mar 01
  • Pet Accessories
  • Phoenix, Arizona
  • Birdcage Scentsy
  • 3
  • 3
  • 210
  • REVIEW RATING 4/5

My bird cage scentsy has a short in the wiring after just over 1 year of purchase. It's this common? Read more

Was this review helpful? 0 0

  • Mar 01
  • Online Shopping
  • Scentsy Bars
  • 2
  • 2
  • 678
  • REVIEW RATING 5/5

I purchased 20 ea scentsy bars that were on sale for $4.50 only to receive an email stating they were on sale during the month of February for $3.75 each. When I contacted my sales consultant I was advised that the $3.75 price was only if I purchased in lots of 6 (6 for $25.00) The lots of 6 could be mixed, however no one @ Scentsy offered me this. I requested a refund for the difference (I... Read more

Was this review helpful? 0 0

  • Feb 25
  • Cosmetics and Toiletries
  • Sydney, Nova Scotia
  • Cream Warmer
  • 2
  • 2
  • 521
  • REVIEW RATING 5/5

I had a warmer crack on me at the top by where the dish is. It is called classic cream. For one I was told it was a $30 warmer, yeah maybe on sale but I paid $48 because I remember giving the rep a $50 bill! I messaged customer service through email, including what happened, including a picture! They proceeding to more or less call me a liar by saying it didn't overheat or crack and it appears to... Read more

Was this review helpful? 0 2

  • Feb 25
  • Cosmetics and Toiletries
  • New Waterford, Nova Scotia
  • Warmer
  • 1
  • 1
  • 314
  • REVIEW RATING 4/5

There was a random picked promotion or something one of the reps was holding and I won it and after reminding her three times I gave up, that was back in October and it is now February. Shouldn't be aloud to do things like that, also one of my warmers cracked I guess it overheated and I told by customer service through email that it doesn't appear like it was an error on their part, in other... Read more

Was this review helpful? 1 3

  • Feb 23
  • Products
  • Surrey, British Columbia
  • Positive Experience
  • 1
  • 1
  • 414
  • REVIEW RATING 5/5

Really, what a bunch of miserable whiners!! The product is terrific, the bars LAST LONGER THAN ANY WAX FRAGRANCE BAR ON THE MARKET, it covers up any unwanted smell in the house perfectly, if you don't like the service you get from your seller, find a different one, simple. It's truly evil to use the Internet to tear apart a company just because you have some personal beef. If there was some... Read more

Was this review helpful? 14 9
  • From mobile
  • Scentsy
  • Jan 24
  • by anonymous
  • #586454

Just thought I'd say how *** your driver from bunbury is, driving dangerously slow and a general nuisance to everyone else on the road. Add comment

  • Jan 18
  • Products
  • Los Angeles, California
  • Air Freshener
  • 2
  • 2
  • 617
  • REVIEW RATING 5/5

I just bought a audi Q7 my wife placed their air freshner near the dash disc changer it melted the buttons damage is 1020.00 sscents said we didn't use as directed ... Where's the warning ! Read more

Was this review helpful? 0 2

  • Jan 18
  • Products
  • Abilene, Texas
  • Fireflies
  • 2
  • 2
  • 549
  • REVIEW RATING 5/5

I ordered 2 Fireflies on 9/29 and have still not received them. They were Christmas gifts! I asked to replace them with different warmers and told I couldn't. My rep told me I would get 2 free gifts and only got one. So they got my money now and I got nothing Read more

Was this review helpful? 2 1

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