Scentsy Complaints and Reviews

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  • 81+3 mobile complaints
  • $21.8K claimed losses
  • $257 average
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  • Aug 27
  • Appliances and Electronics
  • 1
  • 1
  • 158

Good day. I am writing to bring to your attention a fire hazard your product clearly posses. I had purchased a warmer some time ago and have used sparingly over the past year.. I plugged it in yesterday and the unit catch fire before my eyes. Thankfully only my counter top was ruined along with the unit itself. Had I walked away from the unit and it happened I would have likely have suffered... Read more

Was this review helpful? 0 1

  • Aug 26
  • Products
  • Surrface Damage
  • 84

It is amusing that people don't get plastic will melt in the summer heat and then blame their stupidity on a company. The scent circles contain oil and DO contain a warning about potential damage to surfaces if it comes in contact. For those of you who have not received your orders, this is not a representation of scentsy, Consultants are individual contractors. Instead of complaining online, in... Read more

Was this review helpful? 6 0

  • Aug 23
  • Advertisements and Cons
  • Store Consultants
  • 114

I think most of you have either NOT even TRIED the products because I've been using them and they rate right up there (or above) Claire Burke. ONE OR TWO bad consultants do not represent a WHOLE company. The person who said "they don't even smell"...I BIG LOL to that. They are WONDERFUL and I am NOT a consultant. The lighter scents don't last as long of course..but even those last several... Read more

Was this review helpful? 3 0

  • Aug 14
  • Products
  • Undelivered Items
  • 1
  • 1
  • 89

Hi I placed an order with a consultant, she took my $ 67.00 an never called me or brought my items.her name is Fay; is all I no an she lives in parkforest, il.60411:any help would be appreciated. Read more

Was this review helpful? 0 0

  • Jul 21
  • Products
  • Scented Circles
  • 5
  • 5
  • 1037

I have used several of these Scented circles in my truck. I found that when they're hung on the mirror they don't last very long and they're overpowering. I slid mine into my visor. It worked great in the winter time, the truck smelled good for probably a month. I replaced the circle a month or so ago and didn't think much about it until I got into the truck today and the heat of... Read more

Was this review helpful? 3 3

  • Jul 12
  • Products
  • Los Angeles, California
  • Package Deal
  • 2
  • 2
  • 703

I recently bought it through a friend to help here out. She was raving about how great a product it is and how much longer it last than most. I bought a packages deal two plug-ins with 6 scents. When I first used it it was great. It filled the whole entry way of my house (& it was kept in my room). Now the bars do nothing I plug it up but there is no scents at all. Very disappointing went... Read more

Was this review helpful? 0 3

  • Jul 08
  • Products
  • Clinton, Wisconsin
  • Order Placement
  • 1
  • 1
  • 710

I contacted a consultant on Friday to place a rather large order. She received the info and said she would get everything put together that night and call me with details and pricing. She contacted me on Monday to tell me she was super busy over the weekend and didn't have a chance to place my order. She would get that in right away. She contacted me via text and told me my total was $119 plus... Read more

Was this review helpful? 5 1

  • Jun 22
  • Cosmetics and Toiletries
  • Harrisburg, Pennsylvania
  • Scentsy Scent Circle
  • 5
  • 5
  • 346

We hung a Scentsy Scent circle in each of our cars. One car sits out most of the day and when we removed the circle to replace it we found that it had melted into the dashboard and discolored the plastic. Luckily we got it before it did any real damages but I immediately removed it from the other car and will not use them again. I threw the rest of them away. I contacted the company but I do... Read more

Was this review helpful? 2 5

  • Jun 17
  • Cosmetics and Toiletries
  • Pittsburgh, Pennsylvania
  • Package Delivery
  • 4
  • 4
  • 271

Never received product from bring me back bars in jan I had purchased n paid for been trying to get a hold of consultant she never returns my texts mes think I'm being ignored then one day finally I got a response in it's been about 3 wks she said she would get my package in mail n still haven't recur bed them n also had a party planned she cancelled on me at the last minute again without... Read more

Was this review helpful? 1 0

  • Jun 04
  • Products
  • Guntersville, Alabama
  • Melted Candles
  • 1
  • 1
  • 285

I had the same problem with my order recently… I used to get different packaging last summer. I do love the product but I am concerned with the condition they are in when they get delivered to me. I would like to know if anyone else is experiencing the same problems. I understand that I live in the south and things tend to be hotter here than other parts of the country but shouldn't I expect... Read more

Was this review helpful? 1 0
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