Scentsy - Cracked warmer , was told by customer service through email that it wasn't an error on their part
I had a warmer crack on me at the top by where the dish is. It is called classic cream.
For one I was told it was a $30 warmer, yeah maybe on sale but I paid $48 because I remember giving the rep a $50 bill! I messaged customer service through email, including what happened, including a picture!
They proceeding to more or less call me a liar by saying it didn't overheat or crack and it appears to be no fault of theirs and I will not get a refund, ridiculous! I'm out on $50 that I cannot afford
Reason of review: Pricing issue.
Scentsy Cons: Bad representatives, Customer service, Consultant.
Location: Sydney, Nova Scotia
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Comments
Please avoid publishing any personal information and promotional content
Same happened to me! What a joke.
Such a scam, I can't afford a new one & I thought I was buying a quality product. I've hardly used the thing
This happened to me too! Scentsy is a scam.
Go to Yankee candle and buy their Warners.
They are better quality and cost less. I will never buy another scentsy product
I'd like to help you with this issue if you would like. I apologize for this inconvenience.
Please feel free to contact me. I will have this resolved for you jkucera5848@***.com
You did indeed pay 48$ not surd why they said you didnt i purchased the same for my mother! Contact a local rep to put in a ticket im not sire where you are locatdd but i would love to help you out! Mjthompson03@***.com