Contact Scentsy Customer Service
Scentsy Phone Numbers and Emails
Toll-Free Number:
-
(877) 855-0617Toll Free
Headquarters:
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(877) 895-4160Toll Free
-
(208) 472-0800
Legal:
-
(800) 952-5210California Department of Consumer Affairs
Scentsy Emails:
Contact Information
Scentsy Website:
Scentsy Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 9 am - 5 pm (MST)
Mailing Address:
General Counsel
3698 E Lanark Dr,
Meridian, ID 84642
California Department of Consumer Affairs
1625 North Market Blvd.,
Sacramento, CA 95834
Other Location:
FreePort,
Coppell, TX 75019
Lexington,
Lexington, KY 40509
Fax:
How Good is Scentsy's Customer Service?
Summary of Scentsy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Scentsy?
Product/ Service Question:
- “Warmer not working”
- “My scentsy warmer stopped working”
- “Broken item”
Shipping and Delivery Question:
- “Never received my order was returned to sender but can't get a response I now want a refund”
- “Wrong product”
- “Have not recieved my order”
Account Question:
- “Can't log in”
- “Issue with account”
- “Can't login”
Request for Information Question:
- “Question about product”
- “Asking questions”
- “Question about order”
Activation/ Cancellation Question:
- “Canceling”
- “Cancell of my Scentsy”
- “Cancel an order”
Payments and Charges Question:
- “Charge”
- “Because I wanna know why am being charged $15 when I signed up it was only 10”
- “Transactions”
Return/ Replace Question:
- “Replacement bulb”
- “Need to return items”
- “Replacement”
Cards Question:
- “Want to join in February n I've Ben trying all day my card says to talk to u guys on phone”
- “Card question”
- “My credit card has been taken”
Website/ Application Question:
- “Something is wrong with my website”
- “Website”
- “Website payment”
Employment Question:
- “Job inquiry”
- “Complications on becoming an associate”
- “About 401k”
Staff Question:
- “Costumer services”
- “Customer service”
Refund Question:
- “Refund”
Other Question:
- “Want to become Scentsy consultant”
- “A rep is stealing money”
- “Set up Sensi”
About
Scentsy is a store of products for home, self care, fragrances and other nice products. Company was founded in 1979 by Orville Thompson. He wanted to become successful person and made everything possible to reach his goal. Today Scentsy is a direct selling company that is famous around the world. Company offers such products as warmers, plug-ins, scent circles, scent pak, fragrance foam, travel tin, room spray, Scentsy buddy, Scentsy bar, Scentsy brick. Also Scentsy has a wide assortment of fragrances including corner cafe, favorites, Scentsy man, spa, romance, spring and summer 2011, tropical. Scentsy is headquartered in Meridian, ID. Customer can contact consumer support via email or phone.
Scentsy is ranked 483 out of 3768 in E-commerce category
UK, USA, Australia, Canada
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