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2.6 Based on 66 reviews
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    • Customer service 5
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  • 1 day ago
  • #925328

Wow! Times must be tough in Scentsy land, I attended a party with 30 people, we all ordered and all of us had to pay 10% of our order for shipping! Shipping use to be free, no more orders for me, and trust me I love the product, but on a $3000 home party order, the consultant charged at least$300 for shipping! Terrible terrible

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I'm a new scentsy customer. I see a bunch of bad reviews, I'm quite surprised. My consultant is wonderful her name is Kathy Bandy. I've ordered from her twice now. Both shipments arrived in a timely manner. I will say shipping seems a bit steep but they do include ice packs. My only problem is UPS never knock on my door. So my scentsy wax was sitting out in 90 degree heat for over 2 hours. Had they have knocked I would have gotten my package... Read more

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What the ***, your product is already dear enough why would you start charging your customers for shipping as well. More to the point you dont find out until you have spent ages choosing scents and other products to find out the wxtra cost as you tally up all your products. What a waste of my time as Im no longer interested in buying. Very disappointed! Read more

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I purchased a Scentsy warmer and have been quite dissapointed. I have replaced the bulb, purchased new wax cubes, changed the item to many different locations in my home and the thing doesn't seem to send any aroma through my house. I cant think of any resolve to attempting to get it to "Scent" my house. I'm very dissapointed. Read more

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Purchased a sensi product at a craft fair. The representative kept promising to deliver it. I even offered to puck it up but she made excuses and never returned my money despite having a receipt. She just stopped responding to my texts and favebook messages. Dont buy anything unless you can get it that day. Would like to know how many others at the fair got ripped off that day. Read more

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Hi! I placed an order at the end of March/2016. My consultant did not put order through until July 1, 2016! As of today, September 5 I still have not received my order! Read more

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why is it when you have a scent that is excellent and sells well you discontinue it I would buy at least 6 to 8 bars at a time of one scent that not only made my house smell wonderful and pleasant but would last longer than the others...I sure wish you would bring it back..until then I am sorry to say I will no longer be attending any parties or ordering..I know this probably doesn't upset you because you have alot of other customers that like... Read more

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Scentsy website takes your credit card information more than once!!It got so bad last night I had to file fraud and cancel my credit card!!! Read more

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I ordered a diffuser and shade from an online scentsy party. One of the promos was buy one get a shade free. I pick out 2 different styles a blue shade and a neutral colored one. When I received my package it had 2 shades that were frosted with grey black on the bottom. Nothing close to what I ordered. I contacted the consultant and was told I couldn't return or even exchange the shades because they were on promo. Now I'm stuck with 2 shades... Read more

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I started selling for Scentsy a little over a year ago for several months. That's when I realized that my city alone was riddled with Scentsy consultants everywhere and because the woman who recruited me was a mutual friend- most of my friends were already her clients. I realized that lots of my friends who already liked scentsy and bought their products, already had consultants that they were loyal to. If I wanted to build this business I was... Read more

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