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I spent $95 dollars on two warmers in June and still have not used them yet because I cannot seem to get the representative to order me a new light bulb, ***, she wont even respond to my messages anymore. I contacted the company directly and they said i need to contact...
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Anonymous
Briannalove

Hello, did your warmers not come with a lightbulb?

1.0
#1103858
Reply to reviews
I purchased a Stargazer warmer from a consultant trying to show support. The warmer almost caught on fire out of the box and it wasn't even turned on. This is the second warmer this has happened with. I filed a claim. I never even received confirmation that my form had...
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1.8
#1103495
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I was working a full-time IT job so being a Scentsy Consultant was a part-time job for me. My goal was to pay for my personal usage and gifts to friends by selling product to my co-workers. About 1 year in, my customers started complaining that the scent (2 squares)...
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Anonymous
Kellysim

Hi scentsy consultant who is full time it job I'm interested in some products if you still have anything don't kno who u are obviously to contact you hope you see this comment...

Anonymous
Anonymous

You didn't bother to describe the product to those of us who have never heard of it.Therefore your complaint is ineffective.I don't like scented candles for the very reason yo...

#1093050
Reply to reviews

Scentsy is disappointing

Scentsy
#1105106
1.1
Details
I placed an order thinking it was under a party. It was not and it did not promot me to choose a party. I cannot get a refund or return it. I do not want it and will no longer be a scentsy customer. Done. Waste of over $240.
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Scentsy - Horrible customer service

Scentsy
#1103173
1.8
Details
I ordered the new Scentsy to go and realize it's not worth $50 it's junk and I wanted to return it and I said if it's not broken you can't return it then I flashed the satisfaction guaranteed on their website and then they said I could get some things to replace it at equal price or less so I ended up losing $13
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Scentsy - Washed clothes with your detergent

Scentsy
#1096417
Your product left my cloths smelling like a sweaty flower. It was like my garden wore my cloths and then ran a 5k marathon.
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Scentsy - Great fragrance for Just a few days

Scentsy
#1095171
3.3
Details
Disappointed that the scent is barely detectable compared to when I first melted... I was happy at first. Also I ordered online- unticked marketing but still received emails ( asking for credit card details typed into email for sale items) and a random rep some who had my home address and left advertising in my mail box.. thankfully I have gates and a dog lol
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
I too had something similar happen several months ago i had someone i knew basically bug the *** out of mw foe months to join. But being a single mother i couldnt even afford the start up. I found my swlf with a bit of extra money one month and though i could of used...
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Anonymous
Anonymous

Come on over to the natural scientifically proven safe way to doterra!!! Their customer support is immaculate and their products are intensely perfect!!

1.4
#1081954
Reply to reviews
It is a horrible company. There is not much money to be made for what you have to buy and do out of pocket. The items you need can become expensive. There are so many consultants that are NOT listed on the site. When I signed up I wasn't seeing that anyone else was in...
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Anonymous
Lisa

I have temporarily put my business to the side to focus on family matters but even with not putting any effort into my business I still have enough orders coming in to meet my...

Anonymous
Anonymous

It's not scentsy's fault that YOU decided to buy a bunch of inventory. The only thing you are EVER REQUIRED to buy is the starter kit at $50/$100/$150 USD, depending on which ...

I liked
  • Products do have a good quality
I didn't like
  • Most things
  • To many people selling
#1076047
Reply to reviews
called M elanie Drost a month ago. I ordered 2 of your red and white camper trailer, candle warmers. She was sending the order in in a few days. The money for these items was 94.95 and was taken out of my account 6/21/17. I tried to call her 5times and the phone just...
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Anonymous
Lisa sypolt

Did you get your order yet? Or a resolution? If not please constant me or Stephanie Nielson below. Either one of us would be happy to help! We're both consultants for Scentsy....

Anonymous
Stephanie Nielson

Hi Shirley! I'm an Independent Scentsy Consultant and even though I'm not in your area, I'd love to see if I can help you figure this out if you still haven't heard anything. ...

#1075945
Reply to reviews
I went to my first scentsy party and fell in love with many of the scents. There was a "flash sale" a few days before the party, which I ordered 3 bars and a warmer from. I paid $8 in shipping for a $22 order. I thought, maybe there will be discounts at the party. I...
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3.3
#1074865
Reply to reviews
I have been using the scentsy product for a few years and only used the scent newborn nursery and the snmell was fabulous. A few weeks ago I tracked down a consultant in my city to purchase over a 100 dol of wax formy burners and the smell would only last about an...
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Anonymous
Tara McIvor

its recommended to have 6 scents to rotate through to avoid olfactory fatigue. I have about 60 scents that I rotate through and still find sometimes that after a few days of t...

snielson922
snielson922

Was newborn nursery the only scent you purchased during your last order? If it was, it's possible that you're experiencing what's called olfactory fatigue or hyposmia. Olfacto...

1.6
I didn't like
  • Smell not lasting
#1071611
Reply to reviews
I bought the Telly from her did not work. She will not contact me or give me my money back it cost 35 dollars. Really suprised never did this before i have spent a lot of money with her now she is blowing me off about 35 dollars? Will never spend another penny with...
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1.0
#1071003
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My daughter gave me a plug in warmer..it plugs into the outlet in the bathroom on the mirror...the thing sits all wampyjaug..I can not get the thing to sit straight..co worker just started selling scents and that brought that warmer to my mind..it is still in the...
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snielson922
snielson922

Scentsy has a lifetime replacement warranty against manufacturers defects. If you believe the issue with the warmer setting straight is because of an issue with the warmer its...

Anonymous
Anonymous

Scentsy has a return policy because people do change there minds! They actually do guarantee all of there warmers for life! :) alot of scentsys warmers and plug ins are hand c...

Carolina Beach, North Carolina
I didn't like
  • Return policy
#1070553
Reply to reviews