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I placed an order with scentsy on April 30th hoping to have it by mothers day. It never crossed my mind that this would even be an issue. Here we are 3 days from mothers day weekend and still no shipment email. I am not planning on shopping with scentsy ever again...
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1.0
I didn't like
  • Poor customer service
  • Bad representatives
#1045285
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After using a scentsy dryer disk for the very first time, my dryer stopped turning and the disk had disappeared. When I contacted customer service (after 3 attempts with no response), they pretty much told me "too bad, deal with it". I took the dryer apart to find the...
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Anonymous
krisneiss

Issue still not resolved. Company refuses to show any research on the safety of this product.

1.0
#1040034
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I paid one your rep on 3-25-17 for a warmer and 6 scentsy that the order was to be placed on 3-27-17. I called the rep. on 3-27-17 to make sure that the order was placed she said sure. I asked her how long would it take to come in and she ssid about 7 days. I called...
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Starstruckchaos
Starstruckchaos

1 (877) 855-0617 Scentsy Customer Service

1.0
#1032168
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Multiple Items Review

Scentsy
#1052785
1.0
Britain Cearley and her boyfriend an consultant for scentsy scammed me out of 700 beware
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Short Review for May 27, 2017

Scentsy
#1052691
1.0
Scammed out of 700 dollars by Britain Cearley and her boy friend from what i thought was a smooth honest transaction was a scam wouldn't reccomend dealing with them after this experience
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Scentsy Stargaze Candle Warmer Review

Scentsy
#1044321
4.7
Not everybody can set a prime example. Regardless how any of this was stated. That's very unfortunate.
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Scentsy Stargaze Candle Warmer Review

Scentsy
#1040613
1.1
Spent $100 one doesn't dispense any scent at all ,couldn't return it,don't have box, the other one runs really hot and every thing smells really waxy and like cheap cherry gas station fake freshener
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I ordered from a home party, where Elizabeth Yanny was the presenter/consultant, 4 weeks ago. She placed the orders, mine which was over $100 and my credit card was charged 3+ weeks ago. I was told the items were in last week. For some reason i didn't have the option...
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Anonymous
Ayah

IM sorry to hear you and this horrible experience ! Report her asap as no one should go through losing $100 and not get the products they paid for !!! If you decide to want to...

Starstruckchaos
Starstruckchaos

Please contact Scentsy Customer Service and they should be able to help you. 1 (877) 855-0617 They might ask for any messages or screen shots, and proof that you had paid bu...

#1031219
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Yes I made order with Scents with a rep. named Cassandra Kish on 3-25-17. I talked her on phone she asked me meet her at Walmart to place my order. I meet her there ordered the items that wanted she told me my order was $77:50 I gave her the money and asked her to fill...
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Anonymous
Anonymous 74

The one thing you never do is meet, order & give cash unless you have full confidence in that person. I'm sorry you went through that. I would rather have someone order throug...

Starstruckchaos
Starstruckchaos

1 (877) 855-0617 Call again. Do you have any messages or anything from the consultant?

1.0
#1031218
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For Christmas of 2016, I bought two diffusers for my daughters, my consultant brought them to my house in plenty of time before Christmas but explained to me that she didn't have the paper work to go along with them ( instructions, warranty) but she said that she would...
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Starstruckchaos
Starstruckchaos

1 (877) 855-0617 Scentsy Customer Service Support Line. Your items should have come with all the directions, packaging, etc.

Anonymous
Anonymous

I have over the past 6 months spent well over $1,600. I do love scentsy warmers and the waxes. My complaint I needed to return a warmer and had to pay 10.00 for returning it...

#1023278
Reply to reviews
Scentsy - Review in Shopping category
Scentsy - Review in Shopping category
Scentsy - Review in Shopping category
Scentsy - Review in Shopping category
Plugged in the Scentsy and it caught on fire! I want a resolution to this issue. I own 5 of these and now will be removing all from my home. Who do I contact? This is very dangerous! Joy Baker
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Starstruckchaos
Starstruckchaos

Sounds like it might be a manufacturer defect. Contact Scentsy Customer Service or your consultant that you bought it from. 1 (877) 855-0617 They will be able to direct you ...

Anonymous
Jessica

I am so very sorry to hear and see this has happened to you! I Am a Certified Scentsy Consultant and want to help you get this taken care of! Did you place the order through a...

1.3
#1022776
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i -am--(was) in the Scentsy Co. and was deactivated because did not meet my $200 month-short by a couple dollars. I have been there for few years. When I first enrolled was due to the "family oriented" and there to help people make "extra "money" on your own time. I...
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Anonymous
Anonymous

Same thing happened to me. I had to refund money fir orders. Makes no sense that they deactivated me because I was 25 dillars short if $200

#1021923
Reply to reviews
Mine wont even warm up ive sat here ovee an hour and the base is warm to touch.....nothing else. No smell!!
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Starstruckchaos
Starstruckchaos

Email me at starstruckchaosscents@gmail.com I'd love to help. Scentsy warmers have a lifetime warranty against manufacturer defects, so if its not working... I would love t...

Anonymous
Chelsea Rowell

Open it up. Is the light bulb inside connected properly? How long have you had it? Every warmer I have completely melts the cube within 10 minutes or so. I hope you find a res...

3.0
#1018463
Reply to reviews
I ordered the star glaze warmer back in January off a consulant and she never shipped the warmer. I paid her 54.00 for the warmer and gave her money to ship it . She is very unprofessional this was my first time ever ordering a scentsy product and will never ever order...
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Anonymous
Heather

I ordered mine back in january too, it back ordered almost instantly. I JUST got mine yesterday. How do tou know she got it in feb. All of the consultants i know who had back...

Anonymous
Len

Pepper MojiLife on Facebook will give you amazing customer service! Check her out - the AirMoji is amazing! (Nothing like Scentsy - just a lot better!)

#1012087
Reply to reviews