Good day. I am writing to bring to your attention a fire hazard your product clearly posses.
I had purchased a warmer some time ago and have used sparingly over the past year.. I plugged it in yesterday and the unit catch fire before my eyes. Thankfully only my counter top was ruined along with the unit itself. Had I walked away from the unit and it happened I would have likely have suffered a large fire loss.
Given this product was basically new I am shocked still at what happened.
Your electrical component's should be investigated. Thank you for reading.
Reason of review: Damaged or defective.
Monetary Loss: $1500.
Preferred solution: Let the company propose a solution.