You know what's really aggravating, being a consumer trying to buy this product? They have sales, like today, only all of the Scentsy reps jump online to buy themselves at deep discounts so they can sell at craft fairs, etc for full price later on and the website tells me I have to wait 200+ seconds on an infinate loop.
People that cared about their actual customers, and not appeasing their reps so they stay and get a bigger downline, is why this company is a pyramid scheme for sure. They need to watch it- Vemma got hit for that. I work in the business industry so I DO know why Scentsy is a pyramid scheme yet the government is not. (They must tell them to say that because reps jump on and comment that on a bunch of these reviews.) That company makes enough that they could block their reps from a Christmas sale day to ensure traffic to their website and then have another sale for the reps a different day but they DON'T because IT'S NOT ABOUT SELLING GOODS OR SERVICES.
Again, it's about keeping these "consultants" happy so they continue to buy into this and make a team. Anyone selling this saying they are making money needs to look at their expenses (and buying personal stash counts towards that- *** argument) and compare against their 1099 (IF they even made enough to have one generated- don't lie) and see how much they are really making. I'm logging off and going to WalMart to buy their wax. And the superior wax argument can be challenged by anyone with a brain.
Find a Scentsy rep selling their wax outside somewhere (ALWAYS at a discount because they want to make up some of their losses) and do the test between Wally World and Scentsy yourself. Don't take someone's word for it.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.