I had the same problem with my order recently… I used to get different packaging last summer. I do love the product but I am concerned with the condition they are in when they get delivered to me.

I would like to know if anyone else is experiencing the same problems.

I understand that I live in the south and things tend to be hotter here than other parts of the country but shouldn't I expect to have the same quality as I always have?

I guess I should call them directly but I did want to see if anyone else was experiencing the same issues.

Monetary Loss: $20.

  • scnetsyfamily
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Cape Coral, Florida, United States #913897

Sounds to me like an inferior product. They should not have to be shipped in ice! Something is wrong!

Jacksonville, North Carolina, United States #824734
Hey. I am a Scentsy Rep.

Did your bars come with a ice pack in a cooling bag?

If not there is a way to request it have those items to keep them cooled. :) If you have any other questions, feel free to email me Brittanyaduboise@gmail.com

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