I was just doing some research because I kept having an issue with a Scentsy warmer similar to this one that was gifted to us. Every time I plugged it in and then turn it on, the bulb would come on for a few seconds and then shut off.
I checked to make sure I had put it together correctly, I had, so tried again and same thing. I heard a click sound and lo and behold, the reset button on the outlet had popped out. Hit reset and tried again, darn thing popped out again. So I tried several other electronics: charger, lamp, blow dryer and all worked fine without triggering the reset button.
Tried once more as this was a gift and I didn't want to disappoint the person that gave it to us by not using and sure enough, CLICK!
She also gave us a counter top warmer that while it is lovely and works just fine, it creates a was seal where the to top goes on and it's very difficult to get the two apart. I only used one cube so I know I didn't overload it. I made sure to clean it thoroughly thinking I may have dropped a couple little pieces of wax or something.
Tried again and it did the same thing.
Yes, the counters/house are/is even and it is a place that it can't get bumped. While these are nice to look at and the scents are pleasant I don't feel these products are safe and will be letting the friend that gifted them know.
Reason of review: Damaged or defective.