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3 comments

I ordered scentsy 3 weeks ago and never got it .

Reason of review: Problem with delivery.

Location: Longview, Texas

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Guest

You will. The docks in Washington have everything backed up.

Scentsy is air freighting replacements and will make it right. Sorry for the delay, it truely is out of our hands.

Guest

Talk to your consultant! There is shipping issues going on on the west coast, there are a lot of people who are still waiting on warmer/bars that haven't shipped yet, in fact I'm one of them. Unfortunately the company has no control over this as it's because of shipping issues, buuut Scentsy has really bumped up their production, and air freight in hopes of catching back up, and getting the orders to their customers!

Guest

You should contact the consultant that you ordered from. Scentsy has a 30 day shipping policy, plus there have been shipping strikes in Seattle causing a delay in delivery.

You could have also ordered something that was on backorder. Your consultant should be able to get you a tracking number as well.

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