I bought a scents pot off of the buy sell trade a few years ago. Just recently when I run it, it starts stinking. At first I thought it was the wax so I would change it. But the other day I dumped it and cleaned it and noticed it wasn’t the wax but he actual warmer. It...Read more
I purchased the combo set just before Christmas of 2016. Just noticed a crack going up the side. Ive purchased a lot of products thru many friend who would have the parties, sometimes in person but mostly online. So....I'm not exactly sure which rep I made this...Read more
- That it would be delivered b4 christmas
I didn't like
- Customer service or delivery process
Ver disappointed in the Scentsy Go. I recently purchased one from my consultant. There were no directions on how to charge the Scentsy Go, I looked for directions but there were none. Next problem, you can't charge the Scentsy Go with an ordinary charger, I have...Read more
I was buying from the sellers and blaming them for old bars with no smell. I gave Scentsy one last try and got a whole new gal and my order came directly from the corporate office and STILL NO SMELL!! Not only no smell but crumble in your hands. Possibly crumble from...Read more
I didn't like
- Crumbling wax
- Bubbly wax
- No smell
I received two Warmers as gifts on Christmas so I decided to sell one of my warmers for $35 on Poshmark and a Scentsy consultant was very rude she make sure to let people know not to purchase for me and posted her website on my page! I think it is unprofessional what...Read more
Which I thought it was the whole thing. Along with it thinking it was black in color. I contacted my consultant and she said she contact the company. She had gotten back to me and said they were not going to do anything. The only thing was for me to spend another 65.00...Read more
Scentsy - Items not shipped
3 items in my launch party order did not come in my package.
Received as a gift 3-4 years ago. The consultant no longer sells Scentsy. I called customer service, but I was not impressed with her nonchalant response. She told me that I must find someone in my area who now is a consultant. That is the only way to approve. I live...Read more
Scentsy - Lost my buisness
After multiple price increases since i started using scentsy and noticing the quality change(the scents arent as strong and dont last half as long as they used to ) i will no more be purchasing from scensty.
Scentsy - Negative - Customer Service is inferior
I have tried to work with Scentsy several times to resolve my issue. I find the customer service inflexible.
Do you have something to say about Scentsy? What happened? What can we help you with?