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I ordered from a home party, where Elizabeth Yanny was the presenter/consultant, 4 weeks ago. She placed the orders, mine which was over $100 and my credit card was charged 3+ weeks ago. I was told the items were in last week. For some reason i didn't have the option...
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Anonymous
Ayah

IM sorry to hear you and this horrible experience ! Report her asap as no one should go through losing $100 and not get the products they paid for !!! If you decide to want to...

Starstruckchaos
Starstruckchaos

Please contact Scentsy Customer Service and they should be able to help you. 1 (877) 855-0617 They might ask for any messages or screen shots, and proof that you had paid bu...

#1031219
Reply to reviews
Yes I made order with Scents with a rep. named Cassandra Kish on 3-25-17. I talked her on phone she asked me meet her at Walmart to place my order. I meet her there ordered the items that wanted she told me my order was $77:50 I gave her the money and asked her to fill...
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Anonymous
Anonymous 74

The one thing you never do is meet, order & give cash unless you have full confidence in that person. I'm sorry you went through that. I would rather have someone order throug...

Starstruckchaos
Starstruckchaos

1 (877) 855-0617 Call again. Do you have any messages or anything from the consultant?

1.0
#1031218
Reply to reviews
For Christmas of 2016, I bought two diffusers for my daughters, my consultant brought them to my house in plenty of time before Christmas but explained to me that she didn't have the paper work to go along with them ( instructions, warranty) but she said that she would...
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Starstruckchaos
Starstruckchaos

1 (877) 855-0617 Scentsy Customer Service Support Line. Your items should have come with all the directions, packaging, etc.

Anonymous
Anonymous

I have over the past 6 months spent well over $1,600. I do love scentsy warmers and the waxes. My complaint I needed to return a warmer and had to pay 10.00 for returning it...

#1023278
Reply to reviews

Scentsy is Amazing!

Scentsy
#1044321
4.7
Details
Not everybody can set a prime example. Regardless how any of this was stated. That's very unfortunate.
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Scentsy - Ordered two , friends at work seemed to like them

Scentsy
#1040613
1.1
Details
Spent $100 one doesn't dispense any scent at all ,couldn't return it,don't have box, the other one runs really hot and every thing smells really waxy and like cheap cherry gas station fake freshener
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Scentsy Air Freshener Review

Scentsy
#1038454
2.2
Details
Car freshener, does not have any scent. Very disappointed.
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Scentsy No 82 Body Cream Review

Scentsy
#1022441
1.0
Details
Ordered the whipped body souffle no. 82 and the cream inside is brown.
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Scentsy - Review in Shopping category
Scentsy - Review in Shopping category
Scentsy - Review in Shopping category
Scentsy - Review in Shopping category
Plugged in the Scentsy and it caught on fire! I want a resolution to this issue. I own 5 of these and now will be removing all from my home. Who do I contact? This is very dangerous! Joy Baker
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Starstruckchaos
Starstruckchaos

Sounds like it might be a manufacturer defect. Contact Scentsy Customer Service or your consultant that you bought it from. 1 (877) 855-0617 They will be able to direct you ...

Anonymous
Jessica

I am so very sorry to hear and see this has happened to you! I Am a Certified Scentsy Consultant and want to help you get this taken care of! Did you place the order through a...

1.3
#1022776
Reply to reviews
i -am--(was) in the Scentsy Co. and was deactivated because did not meet my $200 month-short by a couple dollars. I have been there for few years. When I first enrolled was due to the "family oriented" and there to help people make "extra "money" on your own time. I...
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Anonymous
Anonymous

Same thing happened to me. I had to refund money fir orders. Makes no sense that they deactivated me because I was 25 dillars short if $200

#1021923
Reply to reviews
Mine wont even warm up ive sat here ovee an hour and the base is warm to touch.....nothing else. No smell!!
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Starstruckchaos
Starstruckchaos

Email me at starstruckchaosscents@gmail.com I'd love to help. Scentsy warmers have a lifetime warranty against manufacturer defects, so if its not working... I would love t...

Anonymous
Chelsea Rowell

Open it up. Is the light bulb inside connected properly? How long have you had it? Every warmer I have completely melts the cube within 10 minutes or so. I hope you find a res...

3.0
#1018463
Reply to reviews
I ordered the star glaze warmer back in January off a consulant and she never shipped the warmer. I paid her 54.00 for the warmer and gave her money to ship it . She is very unprofessional this was my first time ever ordering a scentsy product and will never ever order...
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Anonymous
Heather

I ordered mine back in january too, it back ordered almost instantly. I JUST got mine yesterday. How do tou know she got it in feb. All of the consultants i know who had back...

Anonymous
Len

Pepper MojiLife on Facebook will give you amazing customer service! Check her out - the AirMoji is amazing! (Nothing like Scentsy - just a lot better!)

#1012087
Reply to reviews
I Joined Scentsy for $59 and quickly realized it would drain me of my own money. They set it up so that you have to put your own money forward in order to save 10% on shipping for your customers. They've just increased the PRV to $200, which in Canada, where I'm from,...
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Anonymous
Anonymous

Scentsy doesn't need customers there consultants are their customers .

Anonymous
Anonymous

Sorry you felt this way Hun :(But what your upline should have told you is you only have to put the 200 prv in once in the past 3 months to keep your membership current.So if ...

#1011054
Reply to reviews
I have been a consultant for a little over 3 years, I have a small downline, and (I used to have)18 warmers on 24/7 in my home. I used to love Scentsy but then my sponsor left and I rolled up to her sponsor. Okay, except she is very opinionated and judgemental and I'm...
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Anonymous
jenny

I absolutely agree--1000%--they're scents do not last as they used to. I believe there quality has gone downdrastically. I was a consultant for 8 yrs and was deactivated -due ...

#1009078
Reply to reviews
Scentsy - DON'T buy the line of *** about "Be Part of My Team!"
Don't become a Scentsy consultant. Unless you are willing to ruthlessly track people down to get them to buy more stuff that they absolutely don't need, and lie to people to get them to become consultants (they will NEVER make any money, and either will you, unless you...
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CliftonMontgomery
Anonymous

I've had a very similar experience. NEVER buy the schpiel some consultant will give you about "have your own business." I just want to laugh in the face of these moon-faced m...

1.0
I didn't like
  • People there policies mormon church snooty attitudes
#1006383
Reply to reviews