Can i buy a stronger watt bulb? this one dont even melt the tart ...not happy its a glass looks like silver ball when off when on looks fire works shining thru
Related: Scentsy - Return policy
Scentsy Candle Warmer.
Reason of review: Bad quality.
Review #1058442 is a subjective opinion of
You have the Stargaze warmer.
How much wax are you putting in? Have you tried cutting the cubes in half?
Sorry, just trying to cover all of our bases.
Higher watt bulbs are not recommended as the wax can get too hot and higher watt bulbs void the warrenty on your product.
If you arent using too much wax, it could be a manufacture issue.
Warmers that use 20w and 25w bulbs normally melt 1 full cube in about 10 minutes. Mini warmers with 15w bulbs do 1/2 a cube at about 10-15 minutes.
Comment the review as Scentsy verified representative.
You can try to reach review author by writing a comment to the review or try one of our business solutions.