Scentsy car freshner ruined 2 covers on my dashboard

153 of 224 Scentsy reviews

I received one of these freshners free with a scentsy order, I put it in my car, but did not hang it up as it would distract my view and just laid it on the bit between the seats in front of the gear stick.I went to move it to put something in the compartment and it was stuck to the lid, it had melted the covers!

at first I thought it had glue on the back, but when I tried to take it off, I realised that the lid itself was soft and melting.

I have attached a photograph of the damage, DO NOT USE THESE!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
$500
Product or service
Scentsy Scent Circle
Review category
Equipment
review #492075

Author wants to be contacted by the company. Learn more

Had an experience with Scentsy? Submit review ›
Helpful? 7 Yes 7 9 No 9
Had the same issue 15 Yes 15
153 of 224 Scentsy reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

Nov 26 #1246027 O Fallon, Missouri, United States

If you had used as intended this would not have happened. You cannot blame Scentsy for something that wasn't used properly. This car bars are meant to be hung up. I would consider giving this another try if you hang them up.

0 0 Reply
Anonymous

Feb 03 #1105818

How on earth can you complain when you weren't using them as per the directions? They are designed to be hung! The damage is your own fault due to misuse of the product.

15 0 Reply
Anonymous

Jan 21 #1098367

The packaging states to hang freely because it WILL cause damage for it has oil in it.

12 0 Reply
Anonymous

Nov 09, 2015 #1060809

It says on the package to hang freely & not lay on surfaces

9 0 Reply
Anonymous

Aug 09, 2015 #1017675

I recently put your circle car scents in my new truck. Little did I know how much damage it would cause if it touched a surface. I now have over $800 worth of damage to my truck and after searching on Google, many other people have had this issue. My state, Maryland, it's illegal to have anything hanging from a rear view mirror, so I hung it by my radio and shift knob. I might be dumb for NOT reading the warnings on the back, but reality, how many people do? If these scents cannot touch any other surface without causing damage, how safe are these for a human to breathe or touch??

0 2 Reply
Anonymous

Jun 25, 2015 #999489

I had the same thing happen with yankee candle product...not made for Florida heat...

0 0 Reply
Anonymous

Feb 21, 2015 #949193

I hate scentsy. I can't stand how you women are always trying to make a few bucks by obligating your friends to buy *** junk like scenty, 31 bags, pampered chef. All those products are overpriced junk.

4 14 Reply
crystal.lynn746

Oct 28, 2014 #891741 Brocton, New York, United States

the directions say hang. I recommend getting a travel tin if you do not wish to have things hanging on your mirror. I had a walmart air fresher do that to me also because it fell off the mirror.

12 0 Reply
lisa

Sep 05, 2014 #866463 Carol Stream, Illinois, United States

Lmfao I really enjoy this complaints. You people are all idiots. They're made with oils. It's a car air freshener made to HANG from your rearview mirror; not thrown on your plastic dashboard. Morons. Learn to read labels, people!!!! It's idiots like you that things get recalled because you don't know how to use them.

34 5 Reply
logic

Mar 29, 2015 #965010

Umm no normal people read warning labels i read them all from cooking appliances to household smell enhancing items

8 0 Reply
Anonymous

Aug 27, 2014 #862187

instead of buying the circles, buy the scent packs and lay them under your seats, if you are concerned about damage, and being able to see. They actually last longer than the scent circles :)

18 0 Reply
Anonymous

Aug 10, 2014 #854400 Parma, Idaho, United States

I hung mine from the gear shift and have for years. It also completely melted the plastic. Scentsy's response is there is a warning on the package. I think the warning should say a little more than may damage surfaces. Melting plastic is pretty extensive damage.

5 9 Reply
princess

Jun 19, 2014 #829297

It says right on the package that it could discolor or damage something if it sits on it.

16 0 Reply
Ricochet-Rabbit

Jun 15, 2014 #827811

If it eats through plastic, what's it doing to your lungs?

9 6 Reply
Janell

Jun 15, 2014 #827810 Mountain Home, Idaho, United States

Has anyone received compensation from Scentsy for similiar damage? If not has anyone attempted to sue them? I live in Idaho near Scentsy headquarters and am considering filing a lawsuit, please contact me if you have any relevant information on these Scent Paks damaging vehicles at wagsmh@gmail.com.

7 16 Reply

1-20 of 25 comments

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Scentsy. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Scentsy.
Filing a new complaint about
×