Manufacturer: Scentsy Category: Customer Care Clear all filters (17 of 17 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I bought the Telly from her did not work.She will not contact me or give me my money back it cost 35 dollars. Really suprised never did this before i have spent a lot of money with her now she is blowing me off about 35 dollars? Will never spend another penny with her....
Read more
1.0
Product
Scentsy Customer Care
#1071003
Reply to reviews
This was my second attempt to have Scentsy make the issue right and both times, a rude customer service rep explained that I didn't understand the business aspect of Scentsy and that I had to go thru a consultant to get the replacement parts. I have tried to go thru 2...
Read more
Product
Scentsy Customer Care
#1064775
Reply to reviews
Yes I made order with Scents with a rep.named Cassandra Kish on 3-25-17. I talked her on phone she asked me meet her at Walmart to place my order. I meet her there ordered the items that wanted she told me my order was $77:50 I gave her the money and asked her to fill...
Read more
Anonymous
Anonymous 74

The one thing you never do is meet, order & give cash unless you have full confidence in that person. I'm sorry you went through that. I would rather have someone order throug...

Starstruckchaos
Starstruckchaos

1 (877) 855-0617 Call again. Do you have any messages or anything from the consultant?

1.0
Product
Scentsy Customer Care
#1031218
Reply to reviews

Scentsy - Britain cearley scams

#1052785
1.0
Details
Britain Cearley and her boyfriend an consultant for scentsy scammed me out of 700 beware
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I sent an email 4 minutes after the order was placed and the rep it went to told me she could not help me and to call Scentsy. I called first thing Monday morning and the recording said because of harsh weather conditions there might be a long wait due to less staff....
Read more
Anonymous
Anonymous

Scentsy recently changed their policy that if you do not have an active consultant you will be connected with the one nearest you. It's very possible that your consultant is n...

Anonymous
Anonymous

Keep calling and demand they move the order. The problem is that the consultant that the order DID go to needs to agree to let Scentsy MOVE the order and unfortunately, consu...

1.0
Product
Scentsy Customer Care
#992011
Reply to reviews
She uses them for her rise and increase in check in the company, she was even caught drunk at a very huge "luxury/prestigious" type of event and she got so drunk she outed to every one yelling quote "I could Buy this entire company out and everyone here (meaning the...
Read more
Anonymous
Anonymous

My upline, director, star director, AND my SS director have never recommended warming more than 2 cubes. They always say one but they like to mix too. So whoever told you that...

Anonymous
lou

Cracker Barrel carries the same warmers Much cheaper

1.5
Product
Scentsy Customer Care
#984982
Reply to reviews
I bought the new blue warmer at a XMas sale six weeks ago .I also ordered a second at that time.I was told delivery 7-10 days ..When I got the one home and plugged it in there was about a quarter inch around the top that looked dirty.The rep ordered me another one.FOUR...
Read more
Anonymous
Anonymous

Time to find a new consultant. If you would like to contact me through my website maybe I can hook you up with a reputable consultant in your area. www.davidakelley.scentsy.us...

Anonymous
Anonymous

I'm so sorry you had such a terrible experience, try not to blame us all. It sounds like you had a terrible consultant. If you're willing to give Scentsy another go feel free ...

Product
Scentsy Customer Care
#978294
Reply to reviews
I met a consultant through my job and was excited because My schedule is hectic and I've had a hard time finding someone that sells scentsy. I told her what I wanted and she came back to my job two days later with some product she had on hand. I purchased what she...
Read more
Anonymous
Anonymous

Hi, I'm sorry you were treated that way. I would love for you to continue being a Scentsy customer as the products are wonderful and not all consultants behave this way. If ...

2.2
Product
Scentsy Customer Care
#970933
Reply to reviews
Recently placed an order by accident on the website.When I called customer service to cancel the order, they wouldn't do it. They told me I had to call the consultant and have them do it for me. Not always easy when you can order from the website. A suggestion to...
Read more
Anonymous
Anonymous

You do have 72 hours to cancel from the time it's placed Someone gave you wrong info You obviously failed to tell them you bought it online they a consultant search and didn'...

1.0
Product
Scentsy Customer Care
#956045
Reply to reviews
It's really a hit or miss when it comes to Scentsy consultants. I've bought one where it didn't work and the woman flat out ignored me. Then I bought one from someone else that gave me a free bar and was totally fine. And I find scentsy in no way regulates or manages...
Read more
Anonymous
Anonymous

Yes I contacted Scentsy, they couldn't care less, like I said. My consultant actually bought it back, so sweet of her. Then she called to tell me Poinsettia Pine was back for ...

Tamara01
Tamara01

Scentsy couldn't care less about the people who pay their wages, us, the consumer. This company has definitely gone downhill. I will NEVER waste my time and money on this comp...

2.0
Product
Scentsy Customer Care
#949287
Reply to reviews
00 dollars worth of scentsy buddy clips that I sold at my job. She took the money, people who are deceitful and untrustworthy should not be selling products. My mistake was that I did not make a copy of the order form. Make sure if you buy products make a copy so you...
Read more
Anonymous
Anonymous

You have every right to file a police report for theft If you have any documentation or proof of transactions is the only way to prove this thoYou can file small claims agains...

Anonymous
Anonymous

PLEASE contact customer service and let them know what happened! that is not right! This is their number 1-877-855-0617

Product
Scentsy Customer Care
I didn't like
  • Consultant
  • Millie rios
#904155
Reply to reviews