I bought a oil diffuser , for 130.00 , and with in 3 months it quite working , so i went back to my contact to get it replaced by them . And i was recharged 21.00 , for a new just the bottom part of the oil diffuser .
I was always told that scentsy had a life time warranty . And my rep told me that was her charge to pass on to the customer , and also for every tart burrner that they turn back in it cost , the rep. 10..00 a pcs. Sooo that my freinds is why you can't get a rep.
To take back anything , so buyers beware . I can tell you one thing ,they got the last of my hard earned money
Product or Service Mentioned: Scentsy Diffuser.
Reason of review: Damaged or defective.
I didn't like: Warnty, Failure to keep promise of honouring a return.