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Mine wont even warm up ive sat here ovee an hour and the base is warm to touch.....nothing else. No smell!!

Product or Service Mentioned: Scentsy Rock Balance Candle Warmer.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Mar 08, 2017.
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Starstruckchaos
Nashville, Tennessee, United States #1319879

Email me at starstruckchaosscents@gmail.com I'd love to help. Scentsy warmers have a lifetime warranty against manufacturer defects, so if its not working... I would love to help you trouble shoot or get that warmer replaced.

Anonymous
#1305599

Open it up. Is the light bulb inside connected properly?

How long have you had it? Every warmer I have completely melts the cube within 10 minutes or so. I hope you find a resolution to this issue!

I can see how that would be very frustrating for you. Good luck!

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