Product: Scentsy Shipping Service Clear all filters (20 of 20 reviews match)
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I ordered a Scentsy warmer and wax for a friend in NJ . The order was sent to the incorrect address but put in and it was delivered to the wrong address but the address entered. I called Customer Service and was told to have the consultant go to the home of where the...
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1.9
Product
Scentsy Shipping Service
I liked
  • Product
  • I hve 4 warmers
I didn't like
  • Customer service or delivery process
#1166423
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called M elanie Drost a month ago.I ordered 2 of your red and white camper trailer, candle warmers. She was sending the order in in a few days. The money for these items was 94.95 and was taken out of my account 6/21/17. I tried to call her 5times and the phone just...
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Anonymous
RnJ

I've yet to get mine either. $30 down the drain order still yet to come

Anonymous
Lisa sypolt

Did you get your order yet? Or a resolution? If not please constant me or Stephanie Nielson below. Either one of us would be happy to help! We're both consultants for Scentsy....

Product
Scentsy Shipping Service
#1075945
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I went to my first scentsy party and fell in love with many of the scents. There was a "flash sale" a few days before the party, which I ordered 3 bars and a warmer from. I paid $8 in shipping for a $22 order. I thought, maybe there will be discounts at the party. I...
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3.5
Product
Scentsy Shipping Service
#1074865
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Placed an order on 6/10 for a warmer.Was informed by the consultant that when it arrived to her, the cord was damaged so she had to return it. She apologized about the delay and wants to give me some wax cubes. As of today, 6/27, I still do not have my warmer. Sent...
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1.0
Product
Scentsy Shipping Service
#1066620
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I placed an order with scentsy on April 30th hoping to have it by mothers day. It never crossed my mind that this would even be an issue. Here we are 3 days from mothers day weekend and still no shipment email. I am not planning on shopping with scentsy ever again...
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1.0
Product
Scentsy Shipping Service
I didn't like
  • Bad representatives
  • Customer service
#1045285
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I will never order from her again and I will be reporting this negative experience to Scentsy. Unacceptable. It is Friday, I still don't have my products and i ordered a month ago. At this point I don't even have confirmation as to when I will get my products because...
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Anonymous
Ayah

IM sorry to hear you and this horrible experience ! Report her asap as no one should go through losing $100 and not get the products they paid for !!! If you decide to want to...

Starstruckchaos
Starstruckchaos

Please contact Scentsy Customer Service and they should be able to help you. 1 (877) 855-0617 They might ask for any messages or screen shots, and proof that you had paid bu...

Product
Scentsy Shipping Service
#1031219
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I ordered the star glaze warmer back in January off a consulant and she never shipped the warmer. I paid her 54.00 for the warmer and gave her money to ship it . She is very unprofessional this was my first time ever ordering a scentsy product and will never ever order...
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Anonymous
Heather

I ordered mine back in january too, it back ordered almost instantly. I JUST got mine yesterday. How do tou know she got it in feb. All of the consultants i know who had back...

Anonymous
Len

Pepper MojiLife on Facebook will give you amazing customer service! Check her out - the AirMoji is amazing! (Nothing like Scentsy - just a lot better!)

Product
Scentsy Shipping Service
#1012087
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I ordered a replacement warming dish from a Scentsy reps online site in my area. My visa was charged, and I received an email saying that the item had shipped. A few days later UPS said my item was damaged in transit and was being returned to sender. I immediately...
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1.0
Product
Scentsy Shipping Service
#1006313
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Scentsy - Company without  integrity UNHAPPY---ABOUT YOUR PRODUCT CONSULTANT
It was interesting to me that someone else was asking her for their products. at this point all i want is my $111.08. i will never purchase product from a company or any scentsy consultant again that has no integrity. at this point i am very unhappy with your company....
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Anonymous
Jessica

I am a Scentsy consultant. This saddens me. do you still have all of your information from this transaction? your bank statements showing the check cleared or any messages be...

1.0
Product
Scentsy Shipping Service
#1004230
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I attended a scentsy party the beginning of November and bought 6 bars for 30 some ,dollars, I got three of them cause she had them at the party but had to order 3 of white tea and cactus. It's now the end of January and have not received them. I've text my friend...
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snielson922
snielson922

Unfortunately, if she hasn't closed the party and your friend isn't willing to give you the lady's name, there isn't anything customer support can do to help. I would keep pre...

Anonymous
Joline

I'm sorry you experienced this. If anything you should be able to look her up in the Scentsy website under search consultant. Have you tried calling customer service? I'm a S...

3.1
Product
Scentsy Shipping Service
#999829
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